The importance of seasonal planning in any communications strategy

Alongside harnessing reactive opportunities, forward planning should form a core part of a communications strategy.

Planning ahead for the month, quarter and even year is beneficial, to ensure overarching business objectives are intrinsic to tactics and deliverables.

While certain seasons provide mainstay awareness dates to tap into, such as Valentine’s Day, Easter Sunday, Black Friday and Christmas, there are many national and international awareness weeks which will strike up opportunities for your brand to be part of online and offline conversations.

Alongside being the ideal time to talk, brands can look to develop bigger impactful campaigns to get noticed and showcase their product and offering.

However, it’s important to ensure the timing and execution of content is relevant – too early and you’ll miss the buzz, too late and everyone will have moved on – so plan and triple check your content for the best impact.

We’ve compiled our list of reasons for why seasonal content planning is vital:

  • Seasonal content is more emotionally resonant – we’re all aware of the main holidays and have grown up making memories each year during these occasions, so in terms of relatability – annual holidays and awareness dates are a prime time to reach and resonate with your audiences

 

  • Engagement and interaction is higher – seasonal content tends to perform well in terms of garnering engagement, so regular relevant content around awareness days is worthwhile.

 

  • Your brand will be part of the national conversation – join in the conversations and learn insights from others while you’re doing it. A buzzing online or offline space is a fantastic opportunity to showcase what you do and get in front of as many people as possible, which does wonders for your brand awareness.

 

  • You have time to dedicate to good research – planning in advance ensures that you can deliver impactful content and wider campaigns, so use the planning time wisely. It’ll be worthwhile when it comes to your return on investment

 

Could your brand do with some extra love? Speak to our communications specialists for a friendly, focused chat on 0115 998 3048.

The importance of nurturing client relationships

In the PR world, doing our job well requires knowing our clients’ brands very well.

And that is why building lasting client relationships is a key part of what we do – so we can understand businesses and those who they are selling to.

Besides entering into an engagement for a contract of work – the best client relationships require careful management and are sustained and nurtured through regular and close communication, transparency and going the extra mile.

Especially during these difficult times of the COVID-19 pandemic, we must ensure that clients are well looked after, as businesses face some of the toughest times in the current economic climate.

We’ve compiled our fundamentals for keeping and looking after important client relationships, to make sure clients are content and working relationships are the best that they can be.

Gain trust

Client trust is vital in a good working relationship and this can be built through open communication, agreeing realistic goals and delivering campaigns with tangible, solid results. We work with our clients to communicate as often as possible so that we can be sure we are meeting their needs and they can be safe in the knowledge that they are being listened to and that our work is of value. Also, being on hand as often as needed is important to talk and guide clients through situations and opportunities that may arise, offering professional input and solutions.

Be transparent

There is no point promising the world and under-delivering, as this will only spike distrust in a working relationship. In terms of deliverables, these need to be carefully considered and agreed  upon following meetings, in which the identification of targets and business needs takes place. It’s always fine to discuss ideas and to say what will and won’t work for a client. Certain ideas may be potentially more risqué and ground breaking, which is also great as it’s important to keep ideas fresh, however – it’s important to proceed with caution when handling any and all plans to ensure the best interests of the client are at the heart of any strategy. Transparency is of total importance from an agency point of view, to ensure that you negotiate and understand plans of action, which will stop you from entering into any unresolvable situations.

Go the extra mile

Clients notice the cherries on top, and any PR agency worth its salt will go above and beyond to meet and exceed client expectations – offering advice and ideas for added value regularly. Whether it’s offering proactive opportunities for media interviews when a particular relevant new topic crops up, or ensuring your brand is a trendsetter in it’s industry with out of the box ideas that pave the way in terms of leadership – there are always plenty of opportunities for news to place and your brand to get noticed – so it’s always worth going the extra mile, and clients will remember.

Be flexible

From budget, to deliverables – every client is different and a one size fits all approach is never the best option to suit varying client needs. Sitting down with a client and getting under the skin of their needs is the best way to devise a strategy that is bespoke to them – which meets the needs, requirements and target audiences of their services and products.

Whatever direction your business is going in, communicating your brand is so important, contact Jennie Holland PR to find out how we can help you, and to find out how to get the best out of your PR agency, read more here.