Public Relations Services

Crisis Communications

Brand and company reputation is everything

Your customers and internal and external stakeholders place trust in you. Reputation and brand are the backbone to your business being successful.

How your business is perceived is key and maintaining a good reputation and positive brand profile is what we do. However, in this digital world, opinions can change and be shared online easily and things can escalate quickly. This a crisis PR or crisis communications situation.


We are experts in crisis communications

Any business can suffer from negative media articles, a bad influencer review or a disgruntled customer post on social media. All these can cause damage to your carefully nurtured and hard-earned reputation.

Sometimes we all need someone to lean on as a crisis occurs. We have the expertise to efficiently manage the situation until your reputation is back on track.


For our clients, we create crisis comms as well PR plans and protocols, which are in place and ready should the unexpected happen

Pre crisis, we will set out a crisis communication plan that includes ways to mitigate any situation that could occur. We are experienced in managing a wide range of crises. Crises can range from damage to reputation to health and safety violations. It can also include rogue team members or even what happens in the event of a natural disaster.

Post crisis you will have access to our communication professionals and a crisis management plan. Our communications team will work with you to form a crisis response to recover from any instances of a bad reputation.

We also work on a project basis with business owners who unfortunately find themselves already in a crisis situation. We manage the business’ response to both its external audiences and where relevant, its internal audiences.


Testimonials

Eileen Sleaford, Footprints Conductive Education Centre

"At a time when small charities like ours were worried about the effect of a lockdown with businesses and individuals tightening their belts, Footprints Conductive Education Centre was fortunate to receive three months of valued PR support from Jennie Holland PR during the first lockdown. Highly recommend – such a friendly, professional company!"

Lindsey Ferguson, G F Tomlinson

"The team at Jennie Holland PR have been fantastic to work with and have made the whole PR process a breeze. They make the most of any PR opportunities and have helped us raise the profile of the business. I very much look forward to continuing to work with them in the future."


We’d love to hear from you

Let’s talk? Send us an enquiry by filling in the form, and we’ll be in touch to discuss how we can work together.

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